Frequently Asked Questions
Do you have a storefront?
Yes, we do! Our factory and storefront is located at 148 Victoria Road, Marrickville. Feel free to drop by and stock up on your favourite bacon, along with our range of other quality meats.
What times are you open?
Our opening hours are:
Monday to Friday: 6:00am – 3:00pm
Saturday and Sunday: Closed
Do you offer delivery?
Yes, we offer Sydney-wide delivery on orders over $100.
As we deliver fresh meat, someone must be available at the delivery address to receive your order. If no one is available to accept the delivery, your order will be redirected to our factory in Marrickville and will need to be collected from there.
Please make sure someone is available to receive your order to avoid any delays or inconvenience.
What are your delivery days?
We deliver across Sydney on different days depending on your area:
We deliver to the CBD, Eastern and Inner West suburbs: Monday to Friday.
From Cremorne to Palm Beach to Chatswood: Monday, Wednesday and Friday.
Hornsby and Newcastle: Tuesday and Thursday.
Liverpool, Campbelltown and surrounds: Wednesday.
Lower and Mid Blue Mountains: Tuesday.
Not sure which day we deliver to your area? Enter your postcode in the cart to check your delivery options or give us a call and we’ll be happy to help.
What time will my delivery arrive?
As we accept orders up until midnight, we don’t know the exact number of orders or deliveries until the day of delivery. This means we’re unable to provide a set delivery time in advance.
For an estimated delivery time, please give us a call on the morning of your delivery. Our team can provide you with a rough ETA based on the day’s delivery schedule.
Do you offer wholesale?
Yes we do. Feel free to get in touch with us directly or order though ‘Food by Us’
https://app.foodbyus.com.au/join/black-forest-smokehouse
Where can I find your products?
We supply hotels, cafés and restaurants across Sydney and Australia-wide, as well as Harris Farm Markets. You can also purchase our products directly from our factory storefront in Marrickville.